Please review the following carefully.
By utilizing our Remote Support service (RS), you acknowledge:
- You are at least 18 years old.
- You have the authority to consent yourself and/or your employer to these terms and conditions.**
**Note: Client’s current managed services contract applies when using this service.
To review and/or save a copy of the terms and conditions, click here.
Remote Emergency Diagnosis and Remediation
Susquehanna Computer Innovations, Inc. offers remote rescue support services to get you back up and running while saving you time and money. If you can log into your PC or server and access the internet, we can try to help you virtually! Our remote technical support systems enable us to troubleshoot computer problems and provide assistance to you without an on-site visit.
We will always try remote IT support first to save you money!
Click here to log in to our Rescue Support portal.
On-Site Emergency Technical Support
SCI understands the pain of downtime. Although the losses are hard to measure, they can be overwhelming for any business.
When you encounter an IT emergency and need technical support services in Central Pennsylvania, help can come to you! Susquehanna Computer Innovations, Inc. will dispatch one of our technicians to your site as soon as possible. We’ll ensure you get the correct diagnosis and solution right away.
No matter the problem, SCI’s trained technicians have the skills and knowledge to identify your issue quickly and get you back up to full production as soon as possible. If a permanent solution cannot be implemented right away, we can loan you some equipment to keep your business running while one is put in place.